SHIPPING & RETURNS
Shipping Policy
Processing & Shipping Times
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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Once shipped, delivery times vary based on location and selected shipping method.
Shipping Rates & Delivery
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Standard and expedited shipping options are available at checkout.
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Free shipping is offered on orders over $200 within Ontario Canada
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We currently ship to Canada and USA.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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Please allow up to 24 hours for tracking updates.
Return & Exchange Policy
At Aiden N Co., we want you to love your purchase! If you’re not completely satisfied, we offer returns and exchanges under the following conditions:
Return & Exchange Window
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Items must be returned within 14 days of the purchase date.
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Items must be unworn, unwashed, and in original condition with tags attached.
Store Credit Only – No Refunds
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We do not offer refunds; returns will be issued as store credit only.
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Store credit will be processed once the return is received and inspected.
Restocking Fee
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A 15% restocking fee will be deducted from the total item price before issuing store credit.
Shipping Costs
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Customers are responsible for return shipping costs.
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Original shipping fees are non-refundable.
Non-Returnable Items
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Final sale items, accessories, and gift cards cannot be returned or exchanged.
How to Initiate a Return
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Email info@aidennco.com with your order number and reason for return.
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Ship the item back to 223 Main Street E Milton Ontario L9T 1N9 within the 14-day window.
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Once received and approved, store credit will be issued via email.
For any questions, please contact info@aidennco.com .Thank you for shopping with Aiden N Co.! 💙